How to Book Appointments and Manage Your Health with the NHS App

Non-urgent advice: To book an appointment

Before you start
1. Ensure you have the NHS App installed on your smartphone or tablet from the Apple Store or Google Play.
2. Sign in to the app; you will require an NHS login for this. If you don’t have one, you can easily create one.

Once you have logged into the app successfully:

Select Services > Select Contact your GP about a health problem

Important! Please make sure you always select

  • Contact your GP about a health problem
  • NOT Check for available appointments

Non-urgent advice: Other services available on the NHS App

You may also see services, letters, results and appointments from hospitals and other services you have been referred to on the NHS app. The NHS team are continuing to add to the services available via the NHS app, so this will expand even more with time.

To send us a message or ask an administrative query

Select Services
Select Contact your GP surgery for a document or update

To request a repeat prescription

Select Services
Select Request repeat prescriptions

To view or manage a prescription

Select Your health
Select View and manage prescriptions

To view your medical record

Select Your health
Select GP health record

To view your test results

Select Your health
Select Test results and imaging

To view upcoming and past appointments

Select Your health
Select Upcoming and past appointments

About the NHS App

The NHS App gives you a simple and secure way to access a range of NHS services. Download the NHS App on your smartphone or tablet via the Google play or App store. You can also access the same services in a web browser by logging in through the NHS website. You must be aged 13 or over to access the NHS App.

With full access you can:

  • Order repeat prescriptions and nominate a pharmacy where you would like to collect them
  • Book and manage appointments
  • View your medical record to see information like your allergies and medicines (if your GP has given you access to your detailed medical record, you can also see information like test results)
  • Book and manage vaccinations
  • Register your organ donation decision
  • Choose how the NHS uses your data
  • View your NHS number (find out what your NHS number is)

The NHS App – a new, faster way to book your appointment with GP at hand